It always to make a good practice to adjust document details by issuing Debit Note or Credit Note to amend the document amount instead of using Voiding function in GP. But some transactions are not allowed to do that, in this case the transactions that related to Bank or Cash. The scenarios which I get from my clients are normally the cheque amount is incorrect but has posted, or the document date is wrong. The only way to reverse these transaction is using “Void”.
The Void function available in AR, AP and Bank Module. But users might ask how to check the transaction has been voided and GL has pick up the reversal double entries?
If you notice the screenshot below which shows the highlight voided documents, there will asterisk or the symbol “*” next to the document. GP will not remove the original posted document from the system.
If you drill further into document, a “Voided” flag will display in the document.
The rule of thumb, whatever transaction that posted in sub-ledger, it will create a double entry and update in GL. To check whether the GL entries has been reversed for the void transaction, simply check the Document Number in Smartlist > Financial > Account Transaction.
It should show the original and voided double entry.
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